Is this DPDP-compliant for patient data?

Yes. Consent is captured and logged per patient, and every message rides the official WhatsApp Business API — not an unofficial bridge that risks your number.

My staff can't learn new software.

If they can use WhatsApp, they can use this. The receptionist's day doesn't change; the follow-ups happen on their own.

I already have a LIMS.

Good — keep it. ReviewsFlow sits between your LIMS and the patient. Reports go out from the system you already run.

Won't patients find the messages annoying?

Patients opted in, messages are few and useful — report, review ask, due-date reminder. Opt-out is one tap and honoured instantly.

What does setup look like?

One WhatsApp call, then we onboard your number and templates. Most pilot labs sent their first automated report within a week.

Case files from the pilot

Ten labs are in the pilot. These are real runs with real rupee figures — anonymised until each lab consents to naming.

A named case study appears here only after the lab signs off. Until then: city, size, numbers.

CASE FILE 01 · Mumbai PATHOLOGY LAB · ~300 PATIENTS/DAY

Reports went out from the owner's personal WhatsApp. Review count had been stuck below 30 for two years.

Report delivery moved to the WhatsApp Business API with an automatic review ask after each report.

17× ROI on a Women's Day package campaign ● NORMAL

REF RANGE: campaign spend vs billed revenue, from the campaign report

More case files publish as pilot labs consent. Ask on WhatsApp and I'll share what I can walk you through today.

Chat with the founder on WhatsApp

I reply myself, usually within the hour.