Can ReviewsFlow work without LIMS integration?

Yes. Upload a CSV of your patients and start running campaigns immediately. LIMS integration is available when you're ready for full automation.

How is ReviewsFlow different from a review collection tool?

ReviewsFlow is not a review tool. It's a revenue recovery system. Reviews are one output. The real value is bringing patients back for their next test automatically and showing you exactly how much revenue that recovered.

What happens when a patient gives negative feedback?

They get routed to your team privately, not to Google. Your staff gets an instant alert so they can resolve the issue before it becomes a public review.

Does ReviewsFlow work for clinics, not just pathology labs?

Yes. Dental clinics, radiology centres, gynecology clinics — any setup where patients need periodic visits. The workflow adapts to your specialty and follow-up cadence.

How quickly can a lab go live with ReviewsFlow?

Most labs are live within days. Upload your patient list, configure your feedback template, and the first WhatsApp messages go out the same week.

What is the cost of ReviewsFlow for a single lab?

Starts at ₹3,500 per month per location. No long-term contract. One seasonal campaign typically covers the entire year's cost with proven 17x ROI.

How does ReviewsFlow measure success?

Repeat patient rate, recovered revenue, campaign ROI, NPS trend, and detractor response time. Not review count or engagement metrics — actual revenue recovered.

Is patient data safe with ReviewsFlow?

Yes. Consent-aware workflows designed for DPDP Act compliance. Patient data is never shared. All communication goes through your verified WhatsApp business number.

Premium Hardware Solutions

Enhance your review collection with our custom-branded QR code stands and NFC tap cards designed for Indian businesses.

QR Stand

Branded QR stand for instant review collection at checkout.

NFC Tap Card

One-tap experience to open your WhatsApp review flow.

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Why Choose Our Hardware?

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Questions about hardware?

Our team can help you choose the right hardware for your business.

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