Can ReviewsFlow work without LIMS integration?

Yes. Upload a CSV of your patients and start running campaigns immediately. LIMS integration is available when you're ready for full automation.

How is ReviewsFlow different from a review collection tool?

ReviewsFlow is not a review tool. It's a revenue recovery system. Reviews are one output. The real value is bringing patients back for their next test automatically and showing you exactly how much revenue that recovered.

What happens when a patient gives negative feedback?

They get routed to your team privately, not to Google. Your staff gets an instant alert so they can resolve the issue before it becomes a public review.

Does ReviewsFlow work for clinics, not just pathology labs?

Yes. Dental clinics, radiology centres, gynecology clinics — any setup where patients need periodic visits. The workflow adapts to your specialty and follow-up cadence.

How quickly can a lab go live with ReviewsFlow?

Most labs are live within days. Upload your patient list, configure your feedback template, and the first WhatsApp messages go out the same week.

What is the cost of ReviewsFlow for a single lab?

Starts at ₹3,500 per month per location. No long-term contract. One seasonal campaign typically covers the entire year's cost with proven 17x ROI.

How does ReviewsFlow measure success?

Repeat patient rate, recovered revenue, campaign ROI, NPS trend, and detractor response time. Not review count or engagement metrics — actual revenue recovered.

Is patient data safe with ReviewsFlow?

Yes. Consent-aware workflows designed for DPDP Act compliance. Patient data is never shared. All communication goes through your verified WhatsApp business number.

Pricing aligned to diagnostic ROI goals

Start with core revenue recovery workflows, then scale into Phase 2 AI campaigns as your retention engine matures.

Starter Recovery

For single-location pathology labs

₹1500/month

WhatsApp feedback automation
Sentiment routing engine
Review funnel workflows
CSV fallback onboarding

Most chosen

Growth Recovery

For labs scaling retention campaigns

₹3000/month

Everything in Starter
Phase 2 AI campaign builder
Repeat-test drip orchestration
Smart segmentation

Network / Enterprise

For multi-branch diagnostic groups

Custom

Everything in Growth
Multi-branch governance + RBAC
Custom integrations
Dedicated success owner

Every plan includes:

WhatsApp-first workflow automation

Sentiment routing and escalation setup

NPS and ROI analytics dashboard

Multilingual campaign templates

Onboarding assistance and support

CSV fallback for quick launch

Questions about pricing?

Our team will recommend the right plan based on branch count, data readiness, and retention goals.

WhatsApp Support